Rate Jacquelyn (Jackie) Burns

An active listener with great insight, willing to lead me to discover more about myself and my role in life.

Jackie is AMAZING. I feel like she had helped me in ways I’d never imagined. She feels like someone I’ve known for a long time. Looking forward to continuing my visits with her. 10/10 recommend her and Better Health. They gave me the PERFECT match.

Jackie your were an amazing support at an overwhelming time! I appreciate your sessions! You’re my kind of person! Bess wishes and God Bless

Jackie is a great listener and communicator. There are times when I cannot explain something and she asks the right questions to get to the bottom of it. She responds throughout our time between sessions. Which is so important because I can be impulsive. Knowing she’s actively there is such a relief to my anxious brain. I love Jackie and have already referred her to family and friends. 10/10 recommend Jackie Burns!

Jackie is very compassionate and caring about my situation.

I’m so happy to have been matched with Jackie as my therapist. She is very kind and compassionate, and has a wealth of experience. I have already seen positive changes just from having someone to speak to about my issues who understands what I’m going through.

Jackie is very respectful and it is comfortable speaking with her.

I have a lot of respect and think incredibly highly of Jacquelyn. She has provided me many avenues of support and guidance with the knowledge and a listening ear all at the same time. I feel like I am a busy mom always attending to my kids, as I am trying to navigate this new way through my living arrangement I found myself in at the moment.

She's been lovely so far.

Jacquelyn was very helpful. I am looking forward to working on things with her.

Jackie is a professional and experienced consultant. She is very patient to listen to my stories/concerns/complaints even my English is not good. She understands my situation and gives suggestions to make me feel confident.

I highly recommend Jackie for counseling. She is a wonderful, nonjudgmental listener. She is flexible and caring. Her ideas point you toward God and His word in a practical way.

Jackie is amazing!! She has such a calm spirit and is full of wisdom. Even though I am only doing my counseling for a short time, it is totally worth it. Jackie has helped me see my worth, and is helping me make decisions that could be life changing. Thanks Jackie!! =)

Ms. Burns is a wonderful woman, in many more ways than one. She was there when I needed her and here even now she's a wonderful woman. I love having someone to open up to as much as I have opened to her, no judging no cold glares and best of all, your no fear of losing the people around you for something you don't have control over. I'll admit, there are some things that I'm not ready to tell others and that's fine, we all have our secrets but that's hard when you only have yourself when you need answers or just a trusted hear to talk to when you need advice or even someone who can say, "Hey, I feel you, I know it's tough and your confused and scared, don't know how to feel about the way you are or why you can't seem to stop yourself from doing things that you know don't solve anything or even make it worst and just claim that as just your way of dealing with things," but with Ms. Burns, I never felt safer, no more open and vulnerable than happened time a few months back. I let the one thing I kept secret from everyone around slip, I just couldn't take it anymore and it came out, I was in such a raw state that I didn't know what to do, I was so confused with all the emotions I held in and controlled for so long just hushed out, I couldn't sleep, I thought I ruined everything but she help me see it wasn't my fault. I always blamed myself when things went wrong, and took the blame without a word to keep everyone in my home normal, it didn't matter if it as was the truth or not, they were happy, I just wanted to be happy, I thought it'd make me happy but It didn't and I lied to myself think it did. I loved my family more than myself, I never valued myself more than anything other than what I was and then lower over the years when my secret started to form and it hurt. When I found the courage to be open and truthful I got burned, worst and worst each time it happened as if I was just addicted to the pain I felt, next thing I knew I was numb and just when that path of least resistants, just keeping myself from being hurt, I kept myself average, I stayed numb for as long as I could. I really did, I'm still a bit numb but thanks to Ms. Burns I'm starting to feel again, to breathe again, you really live again. I couldn't have asked for a better person than she and I can't thank her enough, she really is something special. Thank you Ms. Burns, thank you for everything.

Jackie Burns is THE best counselor I ever had... seriously, she is REALLY great!!!!! She has a lot of wisdom and will intertwine scripture in our sessions! I love that. She worked with me doing calls whenever I needed them. She reminded me of a lot of things that I already knew, but maybe wasn't putting into practice. God placed her to be MY counselor and so glad He did. The first counselor I was set up with had a schedule that didn't work well with mine. So glad that happened. I feel so close to Jackie that I almost want to call her "Mom". I hope to stay friends after our counseling is long over. If we would please God all the time, we would please others! One of my fav verses Philipians 4:8

Jackie is professional, compassionate, respectful, intuitive, and very helpful!

Jackie is a very good listener and I enjoy our talks. She asks very good questions. She tells me what I need to hear but I always hang up feeling encouraged. She’s easy to talk to!

Jackie is a wonderful person who truly cares about the well-being of her clients. She strives to get to know them as much as possible in order to help them the best way possible.

Jackie had been an absolute blessing for me and my family. She is attentive, helpful, and offers solutions, not happy talk. She has helped me challenge myself and make positive changes proactively.

There are not enough great things I can say about Jackie Burns. Jackie is full of knowledge, kind words and wisdom. I was hesitant about BetterHelp, but being paired with Jackie quickly changed my perception. She encouraged me, gave me strength and a smile on days where I thought those things would be impossible. There was never a day I logged off without thinking “I’m so thankful for this woman”. With her many years of insight, it seemed that she was just the person I needed. Thank you to BetterHelp for pairing me with the best therapist and thank you Jackie for holding my hand and helping me through all the days - good and bad - you are simply the best.

I appreciate Jackie's wisdom. She approaches my thoughts, beliefs and our conversations with a breadth of counseling and biblical knowledge in addition to worldly common sense.

She’s truly amazing. She asks clarification questions if she doesn’t fully know what I’m trying to say. She hears me and my worries.

I started seeing Jackie at a very difficult time in my life. She has so much wisdom and offers so many tools to be able to work through different issues. She has helped me to make significant progress with the traumas I have experienced and continues to help me understand myself and my goals. She also has a great sense of humor and is clearly passionate about helping people. I can’t say enough about how she had positively impacted my life.

Jackie is amazing. I have only met with her once but she listened carefully to my situation and provided the perspective I needed to get through a painful family situation. Through chat, she has continued to support me with great advice and solid tools I can use in the future. I highly recommend Jackie!

Jackie has been great. She's very easy to talk to and has been available when I needed advice/to be talked down in an impromptu situation. She is very caring and holds me accountable while also addressing root cause issues. I'd recommend her highly

Jackie Burns will have forever made a huge impact on my life. I went to her when I was in a really dark place. I was alone, moved somewhere where I didn’t know anyone, was heartbroken, and dealing with inner demons. she never failed to truly listen to me and take everything I said into consideration. She was patient with me as I would forget to respond or I would forget worksheets. She was always calm and helpful. She open my eyes to what I really needed. She helped me get to where I am today. I’m truly thankful for this experience and to have known this wonderful professional. She was always there when I needed and answered promptly. As I go forward, now stable and genuinely happy, I will always think of Jackie and her kind words. It is nice having someone in your corner when you feel like you’ve been pushed to the lions den. I don’t think I can describe the impact she’s made. I went from being incredibly depressed, anxious, alone, and tired to now being the happiest I’ve ever been and soon to be married.

Jackie is a great listener & her note taking reflects this. She asks pointed questions & really invites the client to soul search. If you’re ready to become a better version of yourself, I recommend Jackie.

Jackie is so helpful! She puts my priorities first and gives me effective strategies to help deal with my struggles. I am very thankful for her.

She has a great personality and good energy that makes you feel very comfortable taking to her. Along with a variety of ways to help with different situations.

Jackie made me feel comfortable talking with her right off the bat. She is very easy going and insightful. Her strong listening skills and relatable/real life experiences give me encouragement to be a better me. She is a rare gem and I always look forward to our sessions!

Jackie helped me through some tough issues with injustice and discrimination while dealing with litigation. She's kind genuine and offers advice that you can use immediately. I would recommend her very highly.

She’s a great listener, and has spiritual insight.

Excellent conversationalist, and when I need a listening ear, she is excellent. An absolute pleasure, with good guidance and affirmations to share.

Jackie understands me so well and I am very grateful for her help.

Jackie is very helpful and very responsive. She has a lot of patience and is willing to come up with creative ways to help you. She did a good job of igniting my brain into solutions.

I’ve only had 2 session with her so far and already she’s given me some helpful tools.

Jackie is absolutely amazing. She is incredibly personable and gave great advice every time I talked to her. She is a great therapist and I’m so appreciative of her.

Jackie is one of the warmest, most understanding people in the world. She is always free of judgement, full of kindness, and very wise. She gives a person good advice and new perspective, while being an amazing ear and conversationalist. It's been amazingly easy to feel comfortable with her. In the past 7 months, my self esteem and ability to de-catastrophize have increased tenfold. I cannot recommend her enough. She is a very special person, and the world is lucky to have her.

Jackie has been very helpful and understanding to my issues.

Jackie has really helped me through a lot of what I’ve been struggling with over the past few years. I don’t think I would be as hopeful or relaxed with my life as I am now if it had not been for the help I received through BetterHelp. My counselor really made me feel like I could get through my hard time and come out on top, and I still have my ups and downs, but having someone to sit with every week and talk about what’s going on with my life and put things into perspective saved me from myself. I have learned how to believe I am good enough and that what I am feeling I can change and overcome.

Jackie is an absolute gem. She’s really kindhearted and supportive, but also tries to help you see things from dissenting perspectives. She is great at provoking your mind to dig deeper, to really pinpoint where your problems stem from. All in all, she’s encouraging and relatable. I really enjoy talking with her, even though I’ve only really had two in-depth sessions with her one on one. So far, she’s been a great help.

Jackie has been amazing! She listens and provides you with the opportunity to reflect on the why and the next. She has been a great listener who challenges my irrational thoughts in the most caring nonjudgmental way. I am thankful for being connected to such a kind and caring spirit.

Jackie is a wise voice of reason and empathetic listener. We've only had a few sessions but just knowing there is a non-judgemental and caring human being who is there to listen and help me work through my struggles has been incredibly helpful! Thanks Jackie :)