Rate Lourna Charles

Ms. Lourna Charles is a consummate professional. We have been with her for two years. She is an excellent listener who brings a wide range of tools to respond to situations that arise in sessions. She is very adaptable and practical. Her tone is soft but firm. She is very practical and client centered. She is very steady. She continues her research in the field. I have not always agreed with her methods but she clearly has a plan and she has brought us miraculous results. To me, Ms. Lourna has a wisdom beyond her years. I consider her work to be masterful.

Lourna is an excellent therapist, and has helped me manage my depressive and anxiety symptoms greatly. My mental health and stability have improved immensely.

Lourna is an excellent listener, and provides valuable and honest advice when necessary. She has many excellent strategies for helping me manage my anxiety symptoms.

Lourna is a fantastic therapist. She is, not only, an excellent listener, but provides concrete and applicable advice to help manage my depressive behaviours. She excels at aiding me in managing my anxiety, and actively reducing and minimizing my stress since beginning therapy with her. 10/10.

Lourna is an excellent listener and very thoughtful therapist. She understands the nuances of both my mental health and family concerns, and how these issues may relate to one another. She is knowledgeable and considerate, and provides excellent insight into how I can better myself and my behaviours.

Lourna has been really instrumental in getting me out of a dark, "stuck" place and moving forward with hope. She gives me direct challenges to my flawed thinking, practical steps to take, and new approaches to try. Through therapy with Lourna I believe I can do much more than I previously believed.

From our first meeting, I have been pleased so far...

Lourna is amazing therapist. She breaks things down for you and makes you understand yourself in ways you couldn’t imagine. I’m so glad she is my therapist, she always made me feel at ease and always provided the best advice she could give!

Lourna is an amazing therapist - she's an excellent listener, and remembers many details between sessions. She often provides context-specific guidance, and has helped me immensely with my anxiety and depressive symptoms. She is extremely kind, nurturing and firm when needed. I appreciate her very straightforward and empathetic approach to therapy. Lastly, she is extremely knowledgeable about dealing with trauma, and has provided many coping techniques to help me heal and thrive.

Thanks for all your help, Lourna!

Lourna is a fantastic listener. She actively helps me manage my depressive and anxiety symptoms with helpful, personalized, coping techniques.

Lourna was a great help with helping me find ways to navigate through and handle my negative thought considering work and my personal life. She is a great listener, very friendly and helps you to reflect on your self and why you are at that point, how you got there, and then she will help you get passed that point. Even though she will guide you towards finding your own way, she will also make sure you do the work. I would highly recommend here, especially if you are the type of person who want's to get through a situation, but you don't quite know how to get there on your own. She will help you find the light in the darkness, so you can then find your own way again.

Lourna was incredibly helpful in guiding me out of the dark place I had found myself in. I appreciate her encouragement and her support throughout our time together, and I feel better equipped to handle everything that comes my way :)

Lourna was absolutely wonderful. I am new to therapy and she was my second therapist after a short time. The transition was seamless and I grew to be excited to speak with her every week! Thank you BetterHelp for bringing her to this platform!

Lourna is just fantastic. She guided me out of a black hole and got me to the sunshine again.

Lourna is very warm and a great listener. She helped me set a goal and is working with me on tactics to achieve that goal. I really feel like she cares about my progress.

She is great listener but keeps me focused on what I need to work on.

Lourna is amazing...a great listener!

Lourna is a fabulous listener, and offers great insights to help me manage my depression and anxiety symptoms.

I have been going through a lot in a small amount of time. 5 deaths in a month. My husband was arrested. And my son has to be 302. And she has been so helpful and supportive. I would recommend her to anyone in need of extra support.

She is a very good listener

Lourna is incredibly kind, compassionate and supportive. In a matter of just a few short weeks she’s helping me learn how to cope and manage the severe anxiety I’ve suffered from since the beginning of the Covid pandemic. I’m already feeling a whole lot better thanks to Lourna.

I had a wonderful experience with Lourna. She is very patient and understanding and has helped me cope with my anxious thoughts in practical ways that I can apply to my daily life. I came to her feeling very unsure of myself with regard to my anxiety and in other ways, and now I'm confident in so many aspects of my life.

I really like her. She really is about progress, and she is helping me reach the goals we set.

Lourna has been a blessing and I am beyond grateful for her intuitive input and ability to discern what I really need to discuss and address. She is always willing and able to truly listen to what I have to say and I never feel judged by her feedback. Her experience and expertise allows me to feel like I'm making progress.

Lourna is so kind and patient, I feel comfortable talking to her without any concern of judgement.

Very helpful with my mental help issues.