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Susan Frey, LPC

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Susan is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

5.0 stars
Clients are very satisfied with Susan. View 45 reviews
Great news, Susan is accepting new clients!
She is normally fully-booked.
Speaks English
Offers Telehealth visits
Licensed in Pennsylvania

Recent reviews

Susan is very caring and understanding. I known her a short time but I would recommend her to anyone.

Reviewed December 2024

I have tried several therapists through BetterHelp. Susan has been great in meeting me where I need and bringing in my faith, an important aspect for me, in my therapy.

Reviewed December 2024

More about Susan

  • 20 years' experience
  • Female
  • LPC

I have been a therapist for over 16 years. I received my master’s degree in counseling psychology from Seton Hall University, and my Bachelor of Science degree from York College of Pennsylvania. However, this is a career change for me. This change was brought about by a sudden disruption to my life.

As a therapist I have experience in treating addictions, anxiety, depression, stress, grief, bipolar disorder, anger management, and more. I employ cognitive behavioral therapy, most of the time. However, depending on the client and their needs I may use short term solution focused therapy or ACT. What is important to me to is for you, the client, to reach your goals and lead a more fulfilling, satisfying life. Let me help you to become a better you.

Specialties

Stress Anxiety Relationship issues Anger management Depression Addictions Grief Eating disorders Bipolar disorder Coping with life changes ADHD Aging and geriatric issues Commitment issues Communication problems Control issues Divorce and separation Drug and alcohol addiction Forgiveness Guilt and shame Infidelity Jealousy Panic disorder and panic attacks Process addiction (porn, exercise, gambling) Sex addiction Visually impaired

Treatment Approaches

  • Acceptance and Commitment Therapy (ACT)
  • Cognitive Behavioral Therapy (CBT)
  • Emotionally-Focused Therapy (EFT)
  • Gottman Method
  • Solution-Focused Therapy

Licenses

Susan Frey's National Provider Identifier (NPI) is 1316197973.

  • LPC · Pennsylvania · PC004957 · Expires February 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

Reviews for Susan Frey

All reviews have been submitted by clients after seeing the provider.

Overall rating:

5.0

45 reviews

5
4
3
2
1

Clients mention: Great Helped Wonderful Listens Grateful Caring Recommend Understanding Thank you Amazing

Susan is very caring and understanding. I known her a short time but I would recommend her to anyone.

Reviewed December 2024

I have tried several therapists through BetterHelp. Susan has been great in meeting me where I need and bringing in my faith, an important aspect for me, in my therapy.

Reviewed December 2024

She’s awesome.

Reviewed November 2024

Ms Susan has been heaven sent. I love that she not only challenges your perspective, but she checks in on me throughout the week. I just love her genuineness. She’s been a true blessing during this time in my life.

Reviewed August 2024

Great service that has helped me so much in my marrage. Susan has been fantastic and has helped me so much in the short amount of time that I have been see her.

Reviewed May 2024

I appreciate Susan, she is a wonderful caring and excellent therapist. She listens very well and knows how to ask questions to examine and to deeper understand the concerns of my heart. She is an excellent therapist and I am grateful for her expertise and her guidance.

Reviewed August 2023

SUSAN IS GREAT

Reviewed July 2022

I am so happy we where matched together. Susan helps me explore many aspects of my addiction I would have never thought of on my own. I really appreciate her help!

Reviewed February 2022

Susan is a wonderful listener. Compassionate, caring and attentive, she fulfills all of what I was looking for when I reached out for help. Goal-oriented and flexible, our interactions have been a gigantic blessing!

Reviewed December 2023

Susan has been an amazing counselor and has helped me greatly! She listens without judgement, challenges me when needed, and has tons of wisdom! I can’t say enough good things about her and how she has helped me.

Reviewed August 2023

Susan is calm, wise, and offers incredibly constructive feedback and advice. She is discerning and thoughtful during sessions and I have gained so much perspective from speaking with her.

Reviewed August 2023

Susan is the most caring therapist I’ve ever worked with in all my years. Highly recommend her.

Reviewed August 2023

Susan is wonderful

Reviewed July 2023

I'm so thankful for you to be in my life I get to clear my mind and smooth over my emotions which affects my well mental well-being very much blessings

Reviewed March 2023

Susan is a great listener

Reviewed April 2023

I appreciate Susan's perspective as well as the tools she gives me with things I can say in certain situations. She asks questions to get to the root of the matter and elaborates.

Reviewed January 2023

Kind and thoughtful, poses questions, makes me think, and encourages healthy behaviors and choices.

Reviewed January 2023

Susan helped me shift my thinking and see my situation from a perspective I haven't considered in the past. I was feeling so much better after just an hour. During the week following our session, I was able to continue to focus on this new, more positive perspective and change my thoughts. It has made a big difference in how I'm feeling. Thank you, Susan!

Reviewed January 2023

Susan is wonderful! She listens and asks questions that really make me think and evaluate my situation. She is kind and always answers me. I recommend her all the time

Reviewed November 2022

Susan is a wonderful human, woman and therapist. I would recommend her to anyone.

Reviewed November 2022

Sue is the best! She has given me amazing advice in every session and also recommended a few books tailored to my needs. I love how she takes my spiritual beliefs into consideration as well as offering professional clinical recommendations. Sue is full of wisdom and compassion. After just a few weeks of working with her, I noticed huge improvements in my mental health. I have a wonderful saintly husband who has always listened patiently to my day-to-day concerns. But, I decided that I didn’t want to just dump my problems on him. So, I needed a professional who could guide me in taking control of my mental health. I’m so glad BetterHelp’s intake survey matched me up with Sue. I couldn’t imagine a more perfect therapist for me. I am so grateful for her wonderful work!

Reviewed November 2022

Susan is exactly what I needed to be introduced to online therapy. Kind and soft spoken is a perfect combination for people who are afraid of trying therapy. Thank you.

Reviewed August 2022

Susan is very insightful and understanding. I really appreciate her knowledge and experience. She really understands my needs and gives me ways to heal and grow.

Reviewed August 2022

Susan is great! She actively listens and provides great advice. She is also very easy to talk to.

Reviewed July 2022

She is a very perceptive listener and therapist.

Reviewed July 2022

Susan asks very good questions and gives wise advice.

Reviewed July 2022

Very grateful for Susan. She gave me clarity and helped me think through some problems I was facing. Thank you

Reviewed June 2022

Susan makes sure to match my beliefs & values with the issues we are working through which helps greatly understand the next steps for my therapy.

Reviewed June 2022

She has helped me in so many ways in just a few sessions! I am so greatful for her help so far

Reviewed June 2022

Susan is very knowledgeable and understanding of my issues that I need assistance with during therapy. She made time for my difficulty in scheduling. Susan was so patient and helpful during our sessions. I will always be grateful for her guidance and professionalism. Thank you so much!

Reviewed May 2022

She is awesome

Reviewed May 2022

Susan always listens and offers tools and suggestions to help meet my therapy goals. She leads me to insights that I would not have come to in my own. I have been grateful for her help and guidance.

Reviewed May 2022

Susan has been amazing and has helped me so much.

Reviewed April 2022

Susan is willing to listen and offers the unique perspective I need to work through my questions.

Reviewed April 2022

So easy to connect with a therapist and very quick. It’s almost like eHarmony

Reviewed April 2022

Susan Frey, was very helpful to my concerns To the way I’m feeling. she was a very good listener and gave good advice . What will be good next steps.

Reviewed March 2022

Very appreciative and great listener as well as providing excellent feedback!

Reviewed March 2022

I love talking with Ms Frey. Her voice is so soothing. It's comforting. I like how she really listens to what I say. She gives me good things to think about and work on. She makes me feel important as a person.

Reviewed March 2022

Susan has been a great listener and support. I look forward to my sessions with her each week.

Reviewed March 2022

She is great. Very considerate and understanding. Very straight forward which I appreciate.

Reviewed March 2022

Great

Reviewed March 2022

Susan taught me coping techniques that significantly decreased my fear and anxiety. Very happy to be living a higher quality life now and doing things I had feared.

Reviewed February 2022

Susan is dedicated and professional therapist. She is generous with her time to make sure therapy is done to the best.

Reviewed February 2022

Susan has been very attentive and supportive both on video chat and via messenger. She has given a lot of perspective that has helped me focus on the positive things. It’s felt more like speaking to a friend than a clinician but I needed that level of comfort to be myself.

Reviewed January 2022

Susan Frey, has been very responsive and helpful, through the short time I have worked with her. She has shown loads of empathy and expertise in her work. I have enjoyed the time spent, during the calls.

Reviewed December 2021

How was your experience with Susan?

Frequently asked questions

Does Susan Frey offer telehealth visits?

Yes. Susan Frey works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Susan Frey speak?

Susan Frey speaks English.

How many years of experience does Susan Frey have?

Susan Frey has 20 years of experience.

Where is Susan Frey licensed to practice?

Susan Frey is licensed to practice in Pennsylvania.

Does Susan Frey accept clients outside of the United States?

Yes, Susan Frey accepts clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Susan Frey offer?

Susan Frey offers clients Acceptance and Commitment Therapy (ACT), Cognitive Behavioral Therapy (CBT), Emotionally-Focused Therapy (EFT), Gottman Method, and Solution-Focused Therapy.

How can I communicate with Susan Frey?

Susan Frey can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Susan Frey?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.