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Susan Keene, LCSW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Susan is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.5 stars
Clients are very satisfied with Susan. View 35 reviews
Speaks English
Offers Telehealth visits
Licensed in Utah

Recent reviews

I don't know where to start. From our first session, Susan made me feel very comfortable. She's very communicative, understanding, a great listener, and gives great prospective on life. I always look forward to our next session.

Reviewed December 2024

Right from the start Susan is very attentive and caring.

Reviewed December 2024

More about Susan

  • 18 years' experience
  • Female
  • LCSW

My main approach is "cognitive behavioral therapy," because it's often how we see things that make our suffering. It almost always helps to take a close look at our "self talk."

I have a healthy respect for the ways in which our "animal brain" governs behavior without our awareness. I often will invite you to take a very close look at what seems to be happening now.

My life experience is rich with problems many of us face. Anger, communication difficulties, deciding to stay or leave a relationship, seeing a loved one in addiction, anxiety or depression that lowers our functioning. Loss. Grief. Toxic parents. Aging. Chronic pain.

I think we are more prone to isolation now. And we judge ourselves for things that are actually beyond our control. I would prefer that we appreciate how precious and worthy we actually are.

It's often hard to disclose what we are suffering so even the idea of therapy is scary. We want someone else to "fix it" for us, but soon learn it's going to take some work. Don't give up or settle for a certain level of miserable. Nourish curiosity and personal growth.

Perhaps you know you need to talk to somebody but you aren't sure you can afford a subscription. The "warm line" for Salt Lake County, is 801 587-1055. Outside of SLCo, but in Utah, the warm line is 833 773-2588. Responders are peer specialists and can offer support almost 24/7. This is not part of BetterHelp, and is free.

If you decide to work with me, complete the "information form" and explore the app enough to schedule our first session.

BetterHelp works best if you update the operating system on your Android or iPhone, or use Chrome on your laptop or desktop.

Explore until you find "video session test" which offers a chance to see what we look like when our camera is working. It checks to see if mike, speakers, and internet strength are sufficient.

A BetterHelp session is intended to be 30 or 45 minutes duration. I prefer 45 min. If you come on board today, the scheduling app will not let you schedule as soon as there is an opening.

Except for Mondays and some holidays, or if I am ill, I check the platform daily to catch your messages.

I look forward to working with you.

Specialties

Stress Anxiety Relationship issues Anger management Depression ADHD Addictions Family conflicts Trauma and abuse Grief Intimacy-related issues Parenting issues Self esteem Coping with life changes Compassion fatigue Codependency Communication problems Domestic violence Drug and alcohol addiction Family of origin issues Isolation / loneliness Life purpose Mood disorders Obsessions, compulsions, and OCD Process addiction (porn, exercise, gambling) Social anxiety and phobia

Treatment Approaches

  • Cognitive Behavioral Therapy (CBT)
  • Dialectical Behavior Therapy (DBT)
  • Mindfulness Therapy

Licenses

Susan Keene's National Provider Identifier (NPI) is 1568433811.

  • LCSW · Utah · 312328-3501 · Expires September 2026

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

Reviews for Susan Keene

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.5

35 reviews

5
4
3
2
1

Clients mention: Great Amazing Caring Helped Helping Recommend Support Anxiety Attentive Calm

I don't know where to start. From our first session, Susan made me feel very comfortable. She's very communicative, understanding, a great listener, and gives great prospective on life. I always look forward to our next session.

Reviewed December 2024

Right from the start Susan is very attentive and caring.

Reviewed December 2024

She is amazing. She makes me laugh, she’s always here to support me

Reviewed November 2024

Very nice.

Reviewed November 2024

Susan is great! She has a wide base of knowledge and is very caring.

Reviewed March 2024

Susan is wonderfully kind and caring, she is thoughtful and creative in her care and support. She brings experienced healing techniques.

Reviewed January 2024

I feel caring when working with Susan. It was o her advice I went to hospital when my mental state was in crisis. I’m now on meds getting better because I know I needed it but it was hard. Now working my issues and feeing better!

Reviewed November 2023

Excellent therapist! Very attentive and great at connecting things in a way that helps me understand my emotions better.

Reviewed August 2023

Susan is a great. After having several sessions with her, my life went much better than before.

Reviewed July 2023

Great therapist.

Reviewed March 2023

Susan is fantastic and although I’ve only had a few sessions with her she has helped me tremendously so that I can better communicate with the people I care about most.

Reviewed March 2023

I have only met with Susan a couple times now, but she is just the therapist I need. She is wise, calm, and positive. She provides insight and another perspective that I have never thought of or been taught before. Susan is very prompt and professional, but also human and caring. I have truly enjoyed my time with Susan so far, and am excited to continue.

Reviewed April 2023

Susan has helped me immensely. And while she might not be right for everyone, (who is?) her personality and skills were just what I needed! She is so kind and has a very calm demeanor, but she is able to call me out on flawed thinking when appropriate as well as give me good concrete suggestions for what to work on. I’ve seen many therapists over the years and this is the first time I feel like I’ve actually gotten to a point where I don’t need therapy. She is one of the best listeners I’ve encountered. In combination with one or two other things that I have been doing to battle depression and anxiety, she has been a key part of feeling better than I have felt for years. This may sound like too good of a glowing review, but I really am grateful that Better Help matched me with her. She may not come across at first like you would expect an everyday therapist would but I found her professional and extremely knowledgeable, competent, and compassionate.

Reviewed February 2023

very Good.

Reviewed February 2023

Susan is the first therapist that I've really connected with. She is a genuinely kind and loving person who never hesitates to tell you when you're overthinking life. She makes coping with difficult changes seem simple and manageable. She also sends worksheets, articles, videos, and exercises customized to my needs. We work through problems together, and her suggestions are always thoughtful and informed. Together we've tackled anxiety issues, grief, and even a small family fight. She's responded to each with a loving attitude and understanding heart. I wish everyone had a Susan in their life because she has been a blessing in mine.

Reviewed January 2023

Susan’s amazing and not afraid to express what she thinks is going on and definitely shows how much she cares for her patients.

Reviewed January 2023

Susan was amazing! She helped me with so many different outlooks and coping strategies. She was able to help me stop drinking and find positive healthy outlets

Reviewed January 2023

Susan is very approachable and invites very interesting thoughts that were helpful in a unique way. I have a lot of respect for her and am thankful for her help.

Reviewed December 2022

Susan was great! She was able to relate to things in my life that I usually have a difficult time getting people to understand. She was very patient with me and always followed through. I appreciated her insight and techniques for helping me manage my own anxieties.

Reviewed December 2022

She’s easy to talk, she’s intelligent, she makes talking easy. I don’t feel cornered or attacked to talk about something or pressured to agree with what she says or something

Reviewed December 2022

She has made a difference for me in the way I look at life

Reviewed November 2022

Susan is amazing! I absolutely love working with her, she makes me feel like a long time friend not a client.

Reviewed November 2022

Susan helps me a lot.

Reviewed November 2022

She is awesome!! And is helpiny me a lot;)

Reviewed September 2022

This is my first time really seeing a therapist. Susan is very good at recognizing how you’re feeling and adjusting the conversation to get the most out of each session. She is very intelligent and uses actual theories and concepts to help dive into complex thought. I would recommend.

Reviewed September 2022

Absolutely the most amazing therapist. She listens, she talks, she understands, never any judgement, etc. You name it, this woman has it. She has recommendations on great books and work sheets. Offers additional advice such as using groups, so you get the most out of your subscription. I wrote a journal entry and she read it within 10 minutes and replied to why it worked so well and other areas I could work on making journaling easier for myself. Just a beautiful soul and person. Thank you for what you do.

Reviewed September 2022

Great person to talk to. She provides lots of good sudgestions that have helped me and my healing process.

Reviewed September 2022

Susan is very respectful of your needs. She listens deeply and gives you quite useful information to help you with whatever you're dealing with. Thanks for your help. I look forward to getting what I can out of you to help me in my life.

Reviewed August 2022

Susan follows my lead by allowing me to be in charge of knowing what I need. She provides support and insight as needed.

Reviewed August 2022

Susan is a wonderful therapist who truly cares about her patients. She always responds quickly and gives a variety of options when helping out her patients

Reviewed June 2022

1000% would NEVER recommend. Her first answer is meds. She’s never talked to me, know me, knows anything’s about me and wants to prescribe medication. This is the problem with health care today.

Reviewed June 2022

I think Susan is a very good fit I recommend her to anyone

Reviewed June 2022

Today was the first day speaking with Susan and I feel really comfortable with her and even though it has been just the first day with her I can tell there will be a bright future ahead of me. Thank you jesus for guiding me to Susan

Reviewed June 2022

Susan is an empathetic listener and has helped me find new ways to think about my problems. I appreciate that she checks in with me via text and suggests books or other media that might complement our therapy sessions.

Reviewed June 2022

Susan has been great at listening to the problems I have been having, and helping me work through them.

Reviewed April 2022

How was your experience with Susan?

Frequently asked questions

Does Susan Keene offer telehealth visits?

Yes. Susan Keene works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Susan Keene speak?

Susan Keene speaks English.

How many years of experience does Susan Keene have?

Susan Keene has 18 years of experience.

Where is Susan Keene licensed to practice?

Susan Keene is licensed to practice in Utah.

Does Susan Keene accept clients outside of the United States?

No, Susan Keene does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Susan Keene offer?

Susan Keene offers clients Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Mindfulness Therapy.

How can I communicate with Susan Keene?

Susan Keene can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Susan Keene?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.