Mind Diagnostics is user-supported. If you buy through a link on the site, we earn a commission from BetterHelp at no cost to you. Learn More

Marlene Jenas, BACP

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Marlene is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

5.0 stars
Clients are very satisfied with Marlene. View 25 reviews
Great news, Marlene is accepting new clients!
She is normally fully-booked.
Speaks English
Offers Telehealth visits
Licensed in United Kingdom

Recent reviews

Marlene Jenas is extremely nurturing and professional. Excellent at guiding, best therapist I have ever had.

Reviewed January 2025

Absolutely outstanding.

Reviewed January 2025

More about Marlene

  • 11 years' experience
  • Female
  • BACP

Hello, I’m Marlene.

Life can feel overwhelming, especially when emotions surface that you don’t fully understand. You may sense that something isn’t quite right—whether in your mind, body, or emotions—but struggle to put it into words. If you’re looking to reconnect with yourself and find clarity, counselling can offer the support and understanding you need.

As a person-centred therapist, I provide a compassionate, safe, and confidential space where you can explore your thoughts and feelings at your own pace. Many people are still navigating the emotional impact of past restrictions and losses, and it’s completely understandable if you’re feeling the weight of grief, uncertainty, or change.

In our 45-minute sessions, you will have the freedom to talk openly without judgment or unsolicited advice. Whether you’re coping with bereavement, loss, or other personal struggles, I will listen with empathy and care, ensuring you feel heard and supported.

I know that starting counselling can bring feelings of uncertainty—wondering what to say or whether you’ll have enough to talk about. That’s completely natural. My role is to help you feel at ease, guiding our conversations in a way that feels right for you.

Taking this first step is a powerful act of self-care. If you’re ready to begin, I’m here to walk alongside you on your journey.

Specialties

Stress Anxiety Relationship issues Family conflicts Self esteem Coping with life changes Addictions Trauma and abuse Grief Intimacy-related issues Eating disorders Parenting issues Anger management Career difficulties Bipolar disorder Depression Coaching Compassion fatigue ADHD Abandonment Adoption and foster care Aging and geriatric issues Attachment issues Communication problems Divorce and separation Eating and food-related issues Emptiness Family of origin issues Family problems Fatherhood issues Forgiveness Guilt and shame Hoarding Infidelity Isolation / loneliness Jealousy Life purpose Midlife crisis Self-harm Self-love Sexual assault and abuse Young adult issues

Treatment Approaches

  • Client-Centered Therapy

Licenses

  • BACP · United Kingdom · 373298 · Expires January 2026

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

Reviews for Marlene Jenas

All reviews have been submitted by clients after seeing the provider.

Overall rating:

5.0

25 reviews

5
4
3
2
1

Clients mention: Helped Safe Professional Great Thank you Recommend Supportive Understanding Best therapist Amazing

Marlene Jenas is extremely nurturing and professional. Excellent at guiding, best therapist I have ever had.

Reviewed January 2025

Absolutely outstanding.

Reviewed January 2025

Marlene is excellent at talking me through the issues without condemnation. She questions the stories i am telling myself without being abrasive. Highly recommend.

Reviewed November 2024

Marlene is really great and supportive, speaking to her has been really helpful.

Reviewed July 2024

Marlene is extremely professional and nurturing at the same time. Best therapist I have ever had.

Reviewed June 2024

Marlene helped me adress things in my life I had pending for a long time and continues to keep me accountable and provides a weekly reminder to act and guide my life with integrity.

Reviewed March 2024

Marlene is absolutely fantastic. She always listens and I feel supported by her.

Reviewed March 2024

Really feel listened to

Reviewed February 2024

Really supportive and helpful, and has helped me see connections in my thinking to help improve my mental health. So pleased I’ve been connected with Marlene.

Reviewed January 2024

Marlene is simply the best! She has a very supportive, empathetic, and positive attitude and a lot of expertise and experience. So far, she has helped me enormously through a tough moment of my life which also revealed deeper issues we have been working on together. I highly recommend her to everyone!

Reviewed September 2023

By far the best therapist I've ever had. Doesn't matter what I bring to the session, there's nothing I can talk about that she can't handle, which makes me feel genuinely safe and lets me be truly unfiltered. I've learned and progressed so much thanks to her.

Reviewed April 2023

Marlene has helped me so much over the past 8 months. Each session has been illuminating and explorative and I’ve always felt safe and supported by her warm presence. I’m going to miss our sessions a lot but I know they have prepared me well for my next chapter. Thank you so much, Marlene!

Reviewed April 2023

Marlene is very nice, respectful and professional. She made me feel heard and helped me with my problems.

Reviewed March 2023

I've been working with Marlene for the past four months and have nothing but positive things to say. She creates such a safe space and is so warm and welcoming that working with her has definitely improved how I view my world and has armed me with all the coping abilities to break my thought patterns and instilled back in me all the self worth I had lost due to past trauma. I now feel more myself than ever and face every day situations that used to fill me with fear with a renewed confidence! I would highly recommend. Thank you Marlene!

Reviewed March 2023

Marlene has provided a safe, non-judgmental space to work through my tough emotions. This is my first time seeking therapy too. It’s always comfortable to speak to Marlene over video call, and her written messages are well thought through, which personally I like to keep as reminders. Marlene is able to help me objectively identify and discuss my issues. I’d reconnect with Marlene if I get back on BetterHelp. Thanks Marlene.

Reviewed January 2023

Marlene has been so great, always listened and helped me understand my thought processes. I really appreciate all her help- she’s helped me progress so much and has given me some really good tools to deal with things long term. I liked how we would always circle back to the main issue even if we went off topic, and how she ends the sessions with a grounding exercise.

Reviewed January 2023

Marlene is an amazing therapist. She always listened to what I had to say, and kindly gave her perspective. I have had to unsubscribe for a while due to personal things, but when I come back I look forward to working with Marlene again. Thank you for everything, your sessions have genuinely helped me!

Reviewed January 2023

Insightful and respectful. Always listens and responds to my needs

Reviewed December 2022

Marlene is brilliant at helping me work through some pretty deep-seated issues. The sessions bring up emotions that I'm now learning to process in a healthy way.

Reviewed December 2022

I 'm so pleased I found Marlene as my therapist. She's brilliant at her work and makes the space feel safe. Our sessions have really helped me to unpick things, for myself, in such a considerate and gentle way. Her professional, thoughtful approach, genuine care and understanding are very much appreciated . Thank you so much.

Reviewed November 2022

I’m so glad I was matched with Marlene, she is an incredible individual who truly cares for her clients and I definitely felt I had someone I could trust 100%. She helped me through many tough moments and reminded me to use my voice and honour my emotions, I believe I’ll always have a place in my heart for Marlene and all she did for me.

Reviewed November 2022

I am so grateful to have had Marlene as a therapist. In short she is great. It is truly phenomenal how she created a safe space for me to verbalise and process my emotions, feelings, thoughts. Not only this, but week after week Marlene gently challenged me to work on recurring themes in my life! She was kind and compassionate in all of my sessions and I felt heard and not judged. Not many therapists have the capacity to do this, let alone via a screen. I look forward to my return to therapy as I know there is a lot more to discover with Marlene.

Reviewed November 2022

Marlene is a amazing therapist and a great support. I was struggling with anxiety attacks and after my session with Marlene I have learnt how to deal with my anxiety and why I have them. She was very clear with her points and gave me good advice on dealing with my mental health. I will definitely come back on this app and get support with Marlene again.

Reviewed November 2022

Marlene was always professional and very understanding. I was receiving materials from her, that helped me explore myself and my thoughts. I always felt comfortable during the sessions and I believe we created a safe space that I ws looking forward to come back to. Highly recommended!

Reviewed November 2022

Such a lovely calming and understanding presence. After each session, I feel grounded and more in control of my life and situation.

Reviewed September 2022

How was your experience with Marlene?

Frequently asked questions

Does Marlene Jenas offer telehealth visits?

Yes. Marlene Jenas works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Marlene Jenas speak?

Marlene Jenas speaks English.

How many years of experience does Marlene Jenas have?

Marlene Jenas has 11 years of experience.

Where is Marlene Jenas licensed to practice?

Marlene Jenas is licensed to practice in the United Kingdom.

Does Marlene Jenas accept clients outside of the United Kingdom?

No, Marlene Jenas does not accept clients outside of the United Kingdom.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Marlene Jenas offer?

Marlene Jenas offers clients Client-Centered Therapy.

How can I communicate with Marlene Jenas?

Marlene Jenas can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Marlene Jenas?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.