As someone new to therapy, I wasn’t sure what to expect. Happy to say that Claire made me feel relaxed, listened to and allowed me to open up in my own time.
Claire Austen, NCPS
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Claire is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 5.0 stars
- Clients are very satisfied with Claire. View 9 reviews
- Speaks English
- Offers Telehealth visits
- Licensed in United Kingdom
- Accepts worldwide clients
Recent reviews
I’ve tried a few therapists and honestly haven’t clicked with anyone as much as Claire. She really listens to me and made me feel supported and listened to. She makes my feelings feel valid, I can’t recommend her enough
More about Claire
- 5 years' experience
- Female
- NCPS
I’m Claire, a fully qualified and insured person-centred counsellor from London living in Lincolnshire.
I have worked with many clients successfully for 5 years with their depression, anxiety, chronic low mood, relationship problems and grief amongst other issues.
I’ve worked with clients of all ages and backgrounds and I provide a warm, empathic and non-judgemental environment for you to explore yourself and start to unlock your unique potential.
I use aspects from lots of different counselling modalities but my passion is using a person-centred framework. I strongly believe each client knows deep down what’s best for them once blocks in their lives have been brought into their awareness.
In addition to my degree and counselling qualifications I have a diploma in CBT so can also help you with some practical strategies to take away.
I look forward to meeting you. I understand that starting therapy can be daunting but I promise to provide you with a safe space for all your feelings.
Specialties
Stress
Anxiety
Relationship issues
Grief
Depression
Coping with life changes
Addictions
LGBT
Family conflicts
Trauma and abuse
Parenting issues
Anger management
Self esteem
Abandonment
Aging and geriatric issues
Antisocial personality
Attachment issues
Avoidant personality
Body image
Caregiver issues and stress
Codependency
Communication problems
Control issues
Divorce and separation
Eating and food-related issues
Emptiness
Family of origin issues
Family problems
Fatherhood issues
Forgiveness
Gender dysphoria
Guilt and shame
Hospice and end-of-life counseling
Infidelity
Isolation / loneliness
Jealousy
Life purpose
Midlife crisis
Money and financial issues
Mood disorders
Postpartum depression
Pregnancy and childbirth
Self-harm
Self-love
Women's issues
Workplace issues
Young adult issues
Treatment Approaches
- Attachment-Based Therapy
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Psychodynamic Therapy
Licenses
- NCPS · United Kingdom · NCS22-00215 · Expires January 2025
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling allows you to receive care from a mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.
Reviews for Claire Austen
All reviews have been submitted by clients after seeing the provider.
Overall rating:
As someone new to therapy, I wasn’t sure what to expect. Happy to say that Claire made me feel relaxed, listened to and allowed me to open up in my own time.
I’ve tried a few therapists and honestly haven’t clicked with anyone as much as Claire. She really listens to me and made me feel supported and listened to. She makes my feelings feel valid, I can’t recommend her enough
First time I had ever taken therapy and this was a huge step for me! One of the standout qualities of Claire is her exceptional listening skills. I never felt rushed or unheard during our sessions. Instead, I felt valued and understood, as though my experiences truly mattered. This active and empathetic listening fostered a strong sense of trust, which, in turn, enabled me to delve deeper into the issues I was facing.
We've only had a few sessions, but I've found Claire to be extremely empathetic, knowledgeable in different techniques of therapy, as well as in different fields of focus. She's personable, punctual, flexible, and welcoming. In our sessions, after getting to know me and what I need from therapy, she lets me determine the pace and tone of the session, but also has a lot of input and feedback to give, as well as a fresh perspective which is welcomed during this challenging time of my life. Thank you, Claire!
Ms Claire Austen has a very thorough insight on how to heal people, her responses are very timely and appropriate and addresses the issue with a lot of impact as it's not too high so it's very professional, her voice is very soothing and it definitely feels like she has the emotional capacity to relate to the pain of her clients and show concern and empathy. I have loved her approach and I could open and share the most sensitive topics without any hesitation although I was a bit hesitant at first but she seemed to be very smooth as this progressed by a day or two. She is so strong a support yet very soft. Thank you for your time and efforts, blessings to you Claire!
Love my sessions with Claire
Clair has been very nice to talk to. She is a great listener and very talented at picking out the important topics from conversation to follow up on them.
The nost important aspect is being open and honest. Claire didnt have to try and make me feel anything, it was super easy to discuss the issues with her. She's kind, friendly and warm which makes the therapy benefitial for me.
Claire is an excellent and supportive therapist
Frequently asked questions
Does Claire Austen offer telehealth visits?
Yes. Claire Austen works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Claire Austen speak?
Claire Austen speaks English.
How many years of experience does Claire Austen have?
Claire Austen has 5 years of experience.
Where is Claire Austen licensed to practice?
Claire Austen is licensed to practice in the United Kingdom.
Does Claire Austen accept clients outside of the United Kingdom?
Yes, Claire Austen accepts clients outside of the United Kingdom.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Claire Austen offer?
Claire Austen offers clients Attachment-Based Therapy, Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), and Psychodynamic Therapy.
How can I communicate with Claire Austen?
Claire Austen can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Claire Austen?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.