Mind Diagnostics is user-supported. If you buy through a link on the site, we earn a commission from BetterHelp at no cost to you. Learn More

Penelope Surber, LMHC

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Penelope is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.5 stars
Clients are very satisfied with Penelope. View 21 reviews
Great news, Penelope is accepting new clients!
She is normally fully-booked.
Speaks English
Offers Telehealth visits
Licensed in Florida

Recent reviews

It has been 2 weeks & I feel safe, heard, & helped. It is such a relief. I look forward to more sessions.

Reviewed December 2024

When I signed up for Better Help I didn’t expect it to be as helpful as it has been. I needed consistency, support and tools to help get myself through a really hard time in my life. It’s still a work in progress and with Penelope’s help it doesn't feel as daunting anymore. I am so grateful to have someone to talk to who I don’t feel like I’m bothering.

Reviewed December 2024

More about Penelope

  • 6 years' experience
  • Female
  • LMHC

I have been licensed in Florida for less than one year but have 6 years of experience working as an adult trauma therapist at a recovery center. I have worked with clients with a wide range of concerns including depression, anxiety, relationship issues, career challenges, mid-life crises, stress, low self-esteem, abandonment issues, empty nesters, coping with addictions, trauma and abuse, motivation, grief, good girl trauma, self-esteem, codependence, and confidence. I have also helped many women who have struggled with childhood trauma to include all forms of abuse.

My therapy style is warm, person-centered, and interactive. I believe in treating everyone with respect, sensitivity, empathy, and compassion, and I don’t believe in stigmatizing labels. My approach combines cognitive-behavioral, humanistic, dialectical behavioral, psychodynamic, gestalt, solution-focused, and rational-emotive therapy. I will tailor our dialog and treatment plan to meet your unique and specific needs.

It takes courage to be willing to ask for help and take the first steps towards change. To seek a more fulfilling and happier life through transformation and growth. If you are ready to take that step, I am here to support and empower you.

I look forward to working with you!

Specialties

Stress Anxiety Addictions Trauma and abuse Self esteem Depression Abandonment Attachment issues Caregiver issues and stress Communication problems Control issues Divorce and separation Forgiveness Guilt and shame Impulsivity Isolation / loneliness Life purpose Midlife crisis Mood disorders Panic disorder and panic attacks Post-traumatic stress Pregnancy and childbirth Self-love Social anxiety and phobia Women's issues

Licenses

Penelope Surber's National Provider Identifier (NPI) is 1477338911.

  • LMHC · Florida · MH21834 · Expires March 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

Reviews for Penelope Surber

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.5

21 reviews

5
4
3
2
1

Clients mention: Great Helpful Amazing The best Grateful Helped Helping Listens Safe Understand

It has been 2 weeks & I feel safe, heard, & helped. It is such a relief. I look forward to more sessions.

Reviewed December 2024

When I signed up for Better Help I didn’t expect it to be as helpful as it has been. I needed consistency, support and tools to help get myself through a really hard time in my life. It’s still a work in progress and with Penelope’s help it doesn't feel as daunting anymore. I am so grateful to have someone to talk to who I don’t feel like I’m bothering.

Reviewed December 2024

Penelope has been amazing to me with helping me through the hardest times of my life! She brought light back into my heart!

Reviewed December 2024

She’s wonderful

Reviewed November 2024

Penelope is such a great therapist. I feel so comfortable talking with her and expressing any feelings I have with her. She has been very helpful in my healing journey.

Reviewed November 2024

She's great!

Reviewed November 2024

Amazing person to talk to, always hears you out and gives great advice on any situation.

Reviewed November 2024

So far so good, when we talk its like im talking to a sister that I dont have and I feel better after every session

Reviewed November 2024

Penelope is down to earth and easy to talk to. She is good at getting you to open up without feeling any judgement. She makes you feel heard and helps you get back on the path you need to be on.

Reviewed September 2024

Penelope has a true gift for listening to what you have to say. In time, and at the right time she will provide you with exactly what you need to know. She is honest and she tells it like it is.

Reviewed August 2024

Thus far, I’ve had an amazing experience and could not be happier with the match.

Reviewed August 2024

I have been enjoying my sessions with Penelope, she’s very down to earth an relatable in many degrees she keeps sessions fun but also knows how to dig for questions you may be reaching for yourself. It makes me happy being able to be open with her an not be judged an usually she has a story or event in her life that she’ll touch on an be able to relate to the way I feel. I’ve had great experiences so far an dont think I’ll stop anytime soon!

Reviewed August 2024

I initially started on Better Help last summer, but took a break after my therapist I had took a break. I was discouraged for awhile about coming back. However, went ahead and took that leap. I’m very please that I managed to be paired with this therapist. It did not feel as hard or intimidating, she created a supportive, non- judgmental space for me to talk. As well as giving me guidance, and understanding of things that help me towards my mental health goals.

Reviewed June 2024

As soon as I see Penelope’s face my day gets brighter! She’s warm and nurturing and accurately reads what would be helpful in a situation!! It also helps a lot that we can relate on such a deep level and joke around too. That’s a true sign that she gets it!! Thank you for witnessing me and holding space Penelope, you’re an angel

Reviewed June 2024

Penelope has a gift with counselling where she is able to hold and loving and kind space and also bring her wisdom and humor into the sessions. I thinks she is by far one of the best therapists I have encountered.

Reviewed June 2024

Penelope is no nonsense and all help. So glad to have met her

Reviewed June 2024

penelope is the best therapist i have ever had, her empathy and ability to listen and understand it phenomenal and she has helped me grow and understand so many things i never could! she’s the absolute best

Reviewed May 2024

Penelope has been very helpful in understanding my situation. She listens asks great questions and makes you do some work along with giving good advice.

Reviewed April 2024

So far, so good! Really enjoying our sessions.

Reviewed April 2024

She truly listens to me and gives me resources for my problem. She’s the best.

Reviewed March 2024

Penelope holds space for me to express my struggles and emotions in a safe way. She makes me feel seen and supported. I am grateful to have her on my team helping me move through the obstacles in my life right now.

Reviewed March 2024

How was your experience with Penelope?

Frequently asked questions

Does Penelope Surber offer telehealth visits?

Yes. Penelope Surber works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Penelope Surber speak?

Penelope Surber speaks English.

How many years of experience does Penelope Surber have?

Penelope Surber has 6 years of experience.

Where is Penelope Surber licensed to practice?

Penelope Surber is licensed to practice in Florida.

Does Penelope Surber accept clients outside of the United States?

No, Penelope Surber does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

How can I communicate with Penelope Surber?

Penelope Surber can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Penelope Surber?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.