Susan is by far the best therapist I have ever had. She allows me to feel seen and heard. Susan is attentive and continues to offer amazing advice, support, encouragement and always has a friendly and welcoming smile for me. Because of her I have been able to address many personal and relational issues in my life and continue to better them each week. I look forward to our sessions and will continue to implement the helpful techniques and coping skills I have learned through her and provided worksheets. Thank you for all you do Susan!
Susan MacDonald, LMHC
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Susan is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 5.0 stars
- Clients are very satisfied with Susan. View 11 reviews
- Great news, Susan is accepting new clients!
- She is normally fully-booked.
- Speaks English
- Offers Telehealth visits
- Licensed in Rhode Island
Recent reviews
Great listener, very kind, understanding and patient.
More about Susan
- 14 years' experience
- Female
- LMHC
Hi! And welcome! I am a licensed mental health counselor in Rhode Island with 14 years of professional work experience. I have extensive experience in helping clients with stress and anxiety, depression, relationship issues, motivation, improving self-esteem and building confidence I work with my clients to create an open and safe environment where thoughts and feelings can be shared without fear of judgment. It takes courage to seek out a more fulfilling and happier life and to take the first steps towards a change. I am here to support & empower you in that journey.
Specialties
Stress
Anxiety
Relationship issues
Self esteem
Depression
Coping with life changes
Codependency
Communication problems
Divorce and separation
Emptiness
Family of origin issues
Guilt and shame
Isolation / loneliness
Life purpose
Midlife crisis
Mood disorders
Narcissism
Obsessions, compulsions, and OCD
Panic disorder and panic attacks
Post-traumatic stress
Self-love
Social anxiety and phobia
Women's issues
Workplace issues
Treatment Approaches
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Dialectical Behavior Therapy (DBT)
- Mindfulness Therapy
- Motivational Interviewing
- Psychodynamic Therapy
- Solution-Focused Therapy
Licenses
Susan MacDonald's National Provider Identifier (NPI) is 1689966947.
- LMHC · Rhode Island · MHC00454 · Expires July 2026
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.
Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.
Reviews for Susan MacDonald
All reviews have been submitted by clients after seeing the provider.
Overall rating:
Susan is by far the best therapist I have ever had. She allows me to feel seen and heard. Susan is attentive and continues to offer amazing advice, support, encouragement and always has a friendly and welcoming smile for me. Because of her I have been able to address many personal and relational issues in my life and continue to better them each week. I look forward to our sessions and will continue to implement the helpful techniques and coping skills I have learned through her and provided worksheets. Thank you for all you do Susan!
Great listener, very kind, understanding and patient.
Susan is the best! She’s super nice, easy to talk to, relatable, and has good advice!
Susan is amazing so helpful! Highly recommend!
Susan was prompt for my visit time and took the time to listen to all of my areas of concern. Susan provided active listening, empathetic responses and allowed me to recognize my strengths. Susan provided good insight regarding my concerns and some ideas on how to process my emotions. She took steps to help me move forward instead of being stuck in the past. I truly appreciate all of her support.
Only had one session so far but in that one session she seemed to perform her job well.
Susan is a wonderful listener and provides helpful guidance and resources. I recommend her wholeheartedly!
Susan is very attentive. We had 1 meeting and she was skillful in getting to the important things that I needed to convey.
Susan has been very helpful at helping me find the answers I am looking for, without telling me what to do.
Susan is so empathetic and great listener. She is very professional while maintaining a warm comforting presence. Provides great exercises to work on in addition to talk therapy. Highly recommend!
Very supportive, patient, and kind.
Frequently asked questions
Does Susan MacDonald offer telehealth visits?
Yes. Susan MacDonald works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Susan MacDonald speak?
Susan MacDonald speaks English.
How many years of experience does Susan MacDonald have?
Susan MacDonald has 14 years of experience.
Where is Susan MacDonald licensed to practice?
Susan MacDonald is licensed to practice in Rhode Island.
Does Susan MacDonald accept clients outside of the United States?
No, Susan MacDonald does not accept clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Susan MacDonald offer?
Susan MacDonald offers clients Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Mindfulness Therapy, Motivational Interviewing, Psychodynamic Therapy, and Solution-Focused Therapy.
How can I communicate with Susan MacDonald?
Susan MacDonald can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Susan MacDonald?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.